Frequently Asked Questions

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.

Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United Kingdom.

Which countries do you ship to?

At this time, we ship only within the United Kingdom.

How long does it take to receive my order?

Orders are usually delivered within 6–8 business days after processing.

How can I track my order?

You will receive an email with a tracking number once your order has shipped. You can also track it on our Tracking Page.

How does the return process work?

You may return items within 30 days of delivery, as long as they are unused, unwashed, and in their original condition with tags and packaging. See our Refund Policy for full details.

How can I contact customer service?

You can reach us by email at support@fablemoda.com or by phone at +44 204 577 3943.

What should I do if my package is delayed or lost?

Please contact our customer service team immediately—we will assist you in resolving the issue.